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Customer Success Executive

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up to £26,000 per annum
Full Time
June 8, 2022

Job Description

The Dealer Solutions division is made up into 2 core parts: our revolutionary dealer management system and a class leading marketplaces sales solution, this is a unique opportunity to become part of an exciting, vibrant division with bold ambitions and a proven track record of success. 

You will be joining a growing sales team that operates in a hybrid fashion of office days weekly as well as working from home. The Dealer Solutions team is fast paced, energetic and highly successful, this is a chance to join a team of top sales professionals. 


  • 1-3 years of professional work experience in B2B sales or account management

  • Ability to demonstrate a retention methodology

  • Excellent communication, interpersonal, and organisational skills: great writer, speaker, and listener

  • Ability to assist in coordinating sales functions including prospecting and leads research

  • Ability to develop rapport, influence others and maintain strong working relationships

  • Demonstrated ability to explain complex issues clearly

  • Must be self-motivated, persistent, and able to work independently

  • The ability to learn quickly and apply that knowledge in a team environment.

  • Proven track record of exceeding retention and/or sales targets

  • Onboard all new customers comprehensively


  • Customer retention - achieving the highest level of customer retention possible of our subscription clients. This will include offering top level customer service from on-boarding stage to a customers smooth exit.
  • Building strong customer relationships - contact our customers regularly offering value through education/ solutions to enhance service. Contact will be through various means including phone and email. There may be an occasional need for face to face visits.
  • Problem Solver - work with the relevant departments to resolve any issues while communicating effectively with the client 
  • Encourage Upsells - aim to increase the AOV of our subscription clients to add value to their business. You would see through this sale personally.
  • Operations support - work alongside HOSO to collect data and support processes

Extras & Perks

Additional Benefits

  • 25 days Paid Holidays + Bank Holidays
  • 1 day additional leave for each year of employment (up to 7 days)
  • Healthcare cover after 1 year
  • Consistent support and training to help you achieve your career goals
  • Flexible/hybrid working
  • Your Birthday off
  • Enhanced Paternity, Maternity, Adoptive and Shared parental leave
  • Perkbox - Discounted Cinema tickets, Free mobile phone insurance and lots more!
  • Ride to work scheme
  • Access to company Gym
  • Discounted Access to company Villa in Spain

How to apply

To apply for this job email your CV and cover letter to

To apply for this job email your CV and cover letter to